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Jim Shaw on ecommerce
Jim Shaw Further to the news that neglecting online services costs retailers £500m in lost sales – Jim Shaw, MD EMEA at web services company Acquia shares his thoughts. These findings are a stark...
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Helen Slaven on delivering the multi-channel festive shopping experience
Helen Slaven Helen Slaven, VP Retail, Torex, outlines how retailers can get the basics right for all to benefit from the Christmas spirit The message from retailers is clear – Christmas has already...
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Safe point
Simon Gamble We quiz co-founder and business development director of Mako Networks, Simon Gamble about P2PE in relation to PCI DSS compliance and the difficulties that retailers face while ensuring...
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Setting the standard
David Nunn Complying with strict regulations of the Payment Card Industry Data Security Standard (PCI DSS) is tough for any organisation. Following the announcement that all assessments must be under...
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Dave Judge on the reduction of stores
Dave Judge An increasing number of major retail chains are closing stores and reducing the size of their shops. In the last few weeks alone Wickes announced that it is ‘shrinking stores as web...
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‘Appy as Larry
Tech-savvy retailers are starting to jump on the mobile app bandwagon – but it’s not a simple game of plug-and-play. RDT finds out why Text: Tom Holmes ‘It’s increasingly clear that we’re entering the...
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Dilip Popat on switching to ERP
Dilip Popat Dilip Popat, global industry director, retail and distribution, Microsoft Business Solutions believes retailers can meet demanding customer needs by switching to ERP Meeting the...
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Alive, if not kicking
Stephen Robertson Appointed director general of BRC in 2008, Stephen Robertson took the time to discuss business, the festive season and the future outlook This summer the retail industry was at the...
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Steph Gleave on the consumer mantra
Steph Gleave Steph Gleave, sales and marketing director at Momentum Instore believes quality not quantity is the new consumer mantra It started with what the industry labeled the ‘lipstick effect’ –...
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In an ideal world
It’s no surprise that men have emerged as the leading demographic when it comes to online shopping, but as our everyday lives become more hectic, especially in the lead up to Christmas, more of us are...
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